GDENS Failure (Resolved)
  • Priority - Critical
  • Affecting System - DNS
  • Hello,

    This is to inform that our DNS server GDENS failed today at 2 P.M GMT +3. We are still working on bringing it back.

    If your domain was using ns1/ns2.gdens.com we recommend to use different DNS servers (ns1/ns2.ezydomain.com), while we are working on this issue.

    If you need assistance in switching DNS, please, open a ticket.

    Sorry for the inconvenience,
    YH Support

    UPDATE: Server working again. New zones temporarily not accepted to the GDENS.

  • Date - 26/01/2014 18:56
  • Last Updated - 26/01/2014 19:47
WebNIC registrar maintenace (Resolved)
  • Priority - Medium
  • Affecting Other - Registrar
  • Hello,

    We would like to notify you that our registrar WebNIC currently is conducting urgent system maintenance, therefore you will unable to access domain management tools. However, resolution for domains that are using our DNS will not be affected.

    Estimated that the maintenance will end by today at 3.30 pm (GMT +0800). Everything possible is done to shorten the time needed.

    We sincerely apologize for the inconvenience caused.

    UPDATE: We have received another notification from WebNIC that their maintenance will take another 24 hours. Sorry to inform about this. Please, see below their original message.
    UPDATE2: Resolved.

    Dear Partner!

    This is to further update of WebNIC urgent server maintenance issue.
    With regret, we are still in the midst of progressing the urgent server maintenance.
    We would need another 24 hours to fix the issue and estimate service will resume back at 5.00pm (Saturday, GMT +0800).
    Shall update you as early as possible once the issue has fixed, we will try our best to restore at the shortest possible time.
    We are sincerely apologize for any inconvenience caused.

    Support
    WebNIC

    Regards,
    YH Support

  • Date - 12/04/2013 14:16 - 00/00/0000 00:00
  • Last Updated - 13/04/2013 16:37
Migration of VPS Nodes (Resolved)
  • Priority - Low
  • Affecting Other - VPS
  • We will be moving few VPS server nodes to the new network facility with better infrustructure. Please, see details below.

    Network: 217.23.10.*
    Date: 19 March
    Time: 12 p.m GMT +3
    Downtime: 1-2 hours

    Sorry for any inconveniece. We ensure to make this migration as accurate as possible.

    Update: Completed.

  • Date - 19/03/2013 12:00 - 19/03/2013 14:00
  • Last Updated - 19/03/2013 15:46
DDOS on our GDENS DNS servers (Resolved)
  • Priority - Critical
  • Affecting Other - DNS issue
  • Our GDENS.COM DNS servers got a 20 Gbit DDOS attack. Please, use our alternative DNS hosting servers:

    ns1.ezydomain.com
    ns2.ezydomain.com

  • Date - 17/06/2012 21:48 - 00/00/0000 00:00
  • Last Updated - 28/07/2012 11:17
Router maintenance (Resolved)
  • Priority - Low
  • Affecting Other - network upgrade
  • Dear valued customers,

    Our upstream provider will be conducting core routers maintenance on the upcoming Friday. Part of our clients will be affected with a small downtime. The maintenance is due to the upcoming netowrk upgrade with new 10Gbit connections.

    Should you have any questions, let us know.

    Kind Regards,
    YH Support

  • Date - 11/03/2011 23:00 - 23/04/2011 12:28
  • Last Updated - 08/03/2011 12:41